Privacy Policy

Effective Date: September 22, 2026

Zadira Travel respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, submit an inquiry, communicate with us, or work with us to plan travel.

Zadira Travel is the client-facing travel brand of Zawadi Ventures LLC.

When This Policy Applies

This Privacy Policy applies to personal information we collect when you:

Visit our website.
Submit a trip inquiry or contact form.
Schedule or join a call with us.
Sign up for email updates.
Communicate with us by email, phone, message, social media, or another channel.
Work with us to plan, reserve, or support travel.

This policy does not control the privacy practices of hotels, resorts, airlines, cruise lines, tour operators, payment processors, insurance providers, social media platforms, or other third-party websites and services. Their own privacy policies apply to their handling of your information.

Information We Collect

Information You Provide

Depending on how you interact with us, we may collect personal information you choose to provide, including:

Contact information, such as your name, email address, phone number, and mailing address.
Inquiry and trip-planning details, such as destination interests, travel timing, traveler count, budget or planning context, travel preferences, and other details you choose to share about the trip you are considering.
Communications, such as emails, call notes, messages, inquiry responses, scheduling details, feedback, and other information you send to us.
Marketing preferences, such as whether you choose to receive travel planning notes, decision guidance, updates, or promotional emails from us.

Information Collected If You Work With Us Or Book Travel

If you choose to work with us or book travel through us, we may collect additional information needed to plan, reserve, manage, and support your trip, including:

Full traveler names and traveler contact details.
Dates of birth, passport or travel document details, visa-related information, or other identification details when required for travel arrangements.
Emergency contact information.
Travel insurance details or insurance decisions.
Loyalty program information, such as airline, hotel, or car-rental membership details.
Payment, billing, and transaction information.
Dietary needs, accessibility or mobility needs, health-related travel considerations, allergies, or other special requirements you choose to share or that are needed to support your trip.
Itinerary, booking, supplier, and travel-support information.

Information Collected Automatically

When you visit our website or interact with our emails, we and our service providers may collect certain information automatically, such as:

Device, browser, and operating-system information.
Internet protocol address.
Pages visited, links clicked, referring pages, and time spent on the site.
Cookie identifiers and similar tracking information.
Email open, click, and delivery information where supported by our email tools.

How We Use Information

We use personal information for the following purposes:

To receive, review, and respond to your trip inquiry.
To understand what kind of travel support may be appropriate.
To schedule and prepare for calls or consultations.
To communicate with you about your inquiry, trip, planning process, booking, or travel support.
To plan, reserve, manage, and support travel arrangements.
To share information with travel suppliers, host-agency systems, payment processors, insurance providers, or other service providers when needed to provide requested services.
To process planning fees, payments, refunds, or transaction records.
To send travel planning notes, decision guidance, updates, or promotional emails when you have opted in or when otherwise permitted by law.
To improve our website, inquiry process, communications, and services.
To maintain business, tax, accounting, legal, security, and compliance records.
To protect our rights, prevent fraud or misuse, and respond to lawful requests or legal obligations.

How We Share Information

We may share personal information as needed to provide our services, operate our business, and comply with legal obligations. This may include sharing information with:

Hotels, resorts, villas, cruise lines, airlines, tour operators, transfer companies, destination partners, travel insurance providers, and other travel suppliers.
Travel Planners International or host-agency systems where applicable to planning, booking, supplier access, accreditation, or travel support.
Payment processors, invoicing tools, booking systems, itinerary tools, form providers, scheduling tools, email platforms, website providers, analytics providers, and other business service providers.
Professional advisors, such as attorneys, accountants, compliance advisors, insurers, or other business-support providers.
Government authorities, regulators, courts, law enforcement, or other parties when required by law or when necessary to protect our rights, safety, clients, business, or services.

We do not sell your personal information for money, and we do not share your personal information for cross-context behavioral advertising in exchange for payment. Some website analytics and advertising tools may qualify as a “sale” or “share” under California law even when no money changes hands.

Where that applies, you can opt out using the “Do Not Sell or Share My Personal Information” link on our website, and we honor recognized opt-out preference signals, including the Global Privacy Control. If our practices change in a way that requires additional notice or consent, we will update this policy and provide any legally required choices.

Travel Suppliers And International Transfers

Travel planning often requires sharing information across borders. If your trip involves international travel, we may need to share personal information with travel suppliers, destination partners, host-agency systems, or service providers located outside your state, province, country, or region.

Privacy laws in those locations may differ from the laws where you live. We share information that is reasonably needed to plan, reserve, manage, or support the travel services you request.

For visitors whose information is protected by international privacy laws, we will handle cross-border transfers in a manner intended to support the requested travel services and comply with applicable legal requirements.

Cookies, Analytics, And Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to help the site function, understand how visitors use the site, improve the experience, measure marketing performance, and deliver more relevant content.

Cookies may be:

Essential, meaning they help the website work properly.
Functional, meaning they remember choices or improve the experience.
Analytics-based, meaning they help us understand website performance and visitor behavior.
Marketing-based, meaning they may help us measure or deliver advertising and promotional content.

You can control cookies through your browser settings. If a cookie banner or consent tool is available on the website, you can use it to manage certain choices. Some settings may affect how the website functions.

Email And Marketing Choices

If you submit an inquiry, we may email you about that inquiry, including receipt confirmation, scheduling, follow-up, planning next steps, or travel-related service communications.

If you choose to receive travel planning notes, decision guidance, updates, or promotional emails, we may send those communications to you. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us.

Unsubscribing from marketing emails does not stop service-related messages connected to an active inquiry, planning engagement, booking, payment, travel support matter, or legal notice.

Payment And Booking Information

Planning fees, travel payments, deposits, balances, refunds, and other transactions may be handled by payment processors, host-agency systems, travel suppliers, or booking platforms. We may receive or maintain records related to payments, invoices, transactions, booking confirmations, supplier rules, and related communications.

We do not intend to store full payment-card numbers directly unless a specific secure payment process requires it. Payment processors, suppliers, or booking platforms may handle payment information under their own privacy and security practices.

Sensitive Travel Information

Travel planning can sometimes involve sensitive information, such as passport or identification details, health-related travel considerations, dietary needs, allergies, mobility or accessibility needs, religious or cultural requirements, emergency contacts, or other special requirements.

Please do not send sensitive information unless it is needed for your travel arrangements or we request it through an appropriate channel. If you choose to provide sensitive information, we use it only as reasonably needed to plan, reserve, manage, or support your trip, communicate with relevant suppliers, protect traveler safety, or comply with legal obligations.

Where the law requires it, we rely on your explicit consent to collect this sensitive information and to share it with the suppliers and providers involved in your trip. You may withdraw that consent at any time, though doing so may prevent us from arranging the affected travel services.

How Long We Keep Information

We keep personal information for as long as reasonably needed for the purposes described in this policy, including responding to inquiries, providing services, supporting travel, maintaining business records, complying with legal, tax, accounting, and regulatory obligations, resolving disputes, and protecting our rights.

Retention periods may vary depending on the type of information, the nature of the relationship, supplier or legal requirements, and whether the information relates to an inquiry, active planning engagement, booking, completed trip, marketing subscription, transaction, or legal record.

When information is no longer reasonably needed, we may delete, de-identify, or archive it according to our business and legal needs.

How We Protect Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, email system, transmission method, or storage system is completely secure.

Please avoid sending highly sensitive information through unsecured channels unless it is needed and requested through an appropriate method.

Your Choices And Privacy Rights

Depending on where you live and the laws that apply, you may have rights to:

Request access to certain personal information we hold.
Ask us to correct inaccurate information.
Request deletion of certain information.
Opt out of marketing emails.
Withdraw consent where we rely on consent.
Ask questions about how we collect, use, or share information.

Some requests may be limited by legal, tax, accounting, security, supplier, dispute, or travel-support requirements. To make a privacy request, contact us using the information below.

California And Other Regional Rights

If you are a resident of California or another jurisdiction with specific privacy rights, you may have additional rights under applicable law. We will respond to privacy requests as required by the laws that apply to us.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.

Parents, guardians, or authorized adults may provide information about minor travelers when needed to plan, reserve, or support family travel. If you believe a child has provided personal information to us directly, please contact us.

Third-Party Links And Services

Our website, emails, forms, scheduler, payment links, social media pages, or travel communications may link to or use third-party websites and services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing information to them.

Changes To This Policy

We may update this Privacy Policy from time to time. The effective date at the top shows when it was last updated. If we make material changes, we may provide additional notice when required or appropriate.

Contact Us

Questions about this Privacy Policy or your personal information? Contact us at legal@zadiratravel.com.

Zadira Travel is the client-facing travel brand of Zawadi Ventures LLC.